Complete an interest form here. Make sure you don’t leave anything out.
We will continue our communications via HoneyBook, where you will seamlessly be taken through the reservation process.
We currently service areas up to a 25-mile radius of Staten Island, NY. This includes NYC, parts of New Jersey, and five boroughs. Please refer to our map for clarity. There is no charge for deliveries within a 10-mile radius, however, anything after that will incur a $100.00 delivery charge. Please contact us for deliveries beyond the 25-mile limit, we may still be able to accommodate you.
Indoor events - Please have the space cleared of all furniture and sanitized before we arrive. Note, that we do not move furniture!
As we get to work on your amazing setup, we request the following:
For indoor events, we are the only ones at the setup site.
For outdoor events, at least one person is present at the site. This allows us to move around freely, and quickly! (TIA)
We will do a grand reveal (my most fave part) and make any last-minute adjustments should you request - Your happiness is our top priority : )
Once you approve our setup, you can relax and enjoy your event!
Keep our number on speed dial in case of any mishaps or if we can do anything to make your experience better!
For those selecting from our preferred setup sites, we ask that you please follow the rules of the site chosen. These sites will not allow our services again set up for clients who do not follow their guidelines.
Please remove any garbage on the tabletops or around the area, especially if outdoors. Please have all rentals ready before we arrive (left where we placed them).
We will return to break down and collect our items at the time agreed. We perform a quick check on-site to check for any missing/damaged items and let you know on that day if there are any issues.
Once we get the items back to our site, a more thorough inspection occurs during our laundering process. If all is clear, you should expect to return your damage waiver 24-48 hours after your event. If there are any issues with your rentals, we will reach out to discuss any fees associated. This is fortunately very rare and we love our clients for keeping it this way!
Like us, Share us, Tag us and please review us!!! This helps our business grow and allows others to hear about our services. Take a moment and please share a review on the following sites:
The Knot - Please Note - Although we offer other services as well, their site will only label events as "weddings". You can share more details about the event in your review.
We will always ensure you are happy and content with your experience with us. Your greatest compliment to our service is to share us with your friends and family. You can post all your fabulous photos on social media and make sure to tag us! We thrive from client reviews, and would greatly appreciate you sharing your feelings about our service.
If your plans change and you wish to cancel for any reason at all, contact us no later than 7 days after booking your event to receive a full refund of your deposit. If you cancel at any point thereafter, up to 14 days before your event, you will only be refunded 50% of your deposit.
There are no refunds on deposits for cancellations within 14 days of your event however we will happily allow you one rescheduling date without penalty.
Should you need to reschedule within 48 hours of the event, you will forfeit 25% of the total cost of your event and we will apply the remaining credit to one rescheduling date.
To stop the spread of covid-19, we will waive the 25% rescheduling fee ONLY FOR postponements due to covid-19.
A $200 damage waiver will be added to your total. When all rentals are returned, we will evaluate their condition. As long as there are no damages or missing items, you can expect a refund 24 to 48 hours after your event.