Frequently Asked Questions

We currently service areas up to a 25-mile radius of Staten Island, NY. This includes NYC, parts of New Jersey, and five boroughs. Please refer to our map for clarity. Please contact us for deliveries beyond the 25-mile limit, we may still be able to accommodate you. 

There is no charge for deliveries within a 10-mile radius, however, anything after that will incur a $100.00 delivery charge.  To see if your location is subjected to a delivery fee, follow this link and type in both zip codes, ours is 10314.

Call us immediately to discuss our options! We can reschedule your event to another date within a 6-month period. We do not allow cancellations within 14 days of your event. We understand that this is out of your control and we are willing to waive our 25% reschedule fee only in cases where Coronavirus is a threat. Read more on our COVID-19 policy.

We currently accept payment via Zelle, cash, and credit cards. We have just implemented Honeybook in our booking process which allows us to streamline all payments and refunds. Please note there is a convenience charge for credit card payments.

Upon booking, you will be required to place a deposit of 50% of the total booking cost (including the $200.00 damage waiver) is required to secure your date. The total balance is due two weeks (14 days) prior to your event. 

We automatically charge a 20% service fee to your order. Consider this an easy way to not worry about tipping the day of your event. If you feel we have exceeded your expectations, you are welcome to tip additional but it is not expected. 

Setups may be scheduled any time between 10 AM and 8 PM (or 7 PM for events outside the 11-mile radius). Depending on the complexity of the design, I will arrive 1 to 2 hours before delivery and build.

All setups are for 2 hours. Clients may add additional time for $75.00 per hour only on allowed dates (see below). Late evening indoor setups may be held overnight for $150.00. We will return the following morning for pickup.

Tuesday, Wednesday, and Thursday setups are limited to couples and smaller gatherings of up to 6 guests.

WEEKDAY EVENTS: Tuesday, Wednesday, Thursday & Sunday; there will be no option for additional time after 10 PM (9 PM outside the 11-mile radius). Indoor setups wanting to extend beyond this time will have to agree to hold the setup overnight for an additional charge of $150.00. We will return the following morning before noon for pickup.

WEEKEND EVENTS: Friday & Saturday; there will be no option for additional time after midnight (11 PM for events outside the 11-mile radius). Indoor setups wanting to extend beyond this time will have to agree to hold the setup overnight for an additional charge of $150.00. We will return the following morning before noon for pickup.

HOLIDAY EVENTS: Holidays before a working weekday will follow the weekday event schedule. Holidays before a weekend will follow the weekend event schedule.

Small – up to 8 guests

Medium - up to 16 guests, 14 guests with “family-style” seating

Large - up to 24 guests, 20 guests with “family-style” seating 

Outdoor picnics and glamping should be booked three months in advance. Indoor setups can be booked one to three months in advance. We suggest booking our bubble tent three months in advance during the cold season. 

Your backyard is usually the easiest for our team and will also offer you more flexibility. We will soon have a list of beautiful outdoor sites in the areas we work around that we find to be safe and accommodating for your guests. 

Before considering a picnic, we suggest our clients have a backup plan in mind should the weather not cooperate. We will monitor the weather and if the forecast calls for rain or heavy wind, we will reach out three days prior to your event to discuss our options. Bookings that are paid in full that require cancelation due to inclement weather can be rescheduled within a 6-month period and are subject to availability. In the event of inclement weather or threat of rain or any other condition that would put our items at risk, The Boho Barn reserves the right to refuse to set up any outdoor event. You have the option to move the event indoors or reschedule.

We do not offer catering, but we do work with vendors and can arrange charcuterie, desserts, or full catering. . 

We ask that the client supply champagne, or have someone deliver it to the setup site. 

A standard adult place setting includes a plate, charger plate, flatware, polyester napkin, and glass water goblet. You can add the option for appetizer plates, salad bowls, champagne flutes, and wine glasses for a small fee.

A standard child place setting includes a plate, charger plate, silverware, polyester napkin, and glass milk jug. You can add the option for appetizer plates and salad bowls for a small fee.